What technicians can do
With the right login, service technicians can access Work Orders to:
- Provide a diagnosis
- Enter parts used to complete the repair
- Record recommendations for vehicle maintenance (kept on file and printable for customers)
- Add customers and customer vehicles (default DlTech access includes this)
Adding a technician user
- Go to Administration → Users
- Click Add User (top right)
- Create a username and temporary password, choose Company and Dealer titles, then Save and Return
- On the Change User page, complete Personal info and Permissions
- Under Permissions, check Active and Staff, and choose the DlTech user group
DlTech access lets the tech work work orders for diagnosis, parts used, and recommendations.
Custom permissions
To change permission access, contact your DMS Complete representative to adjust the user group or create one that better suits your shop.